E. L. Fox & Sons Plumbing & Heating Ltd.

HVAC Contractor

Vernon, BC

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All Reviews

D
7 years ago
Furnace
Called in morning and was given a estimate same day. Very polite and knowledgeable of heating systems they provide. The installers were very professional and left a clean work area after it was done. I would recommend this company to anyone who is interested in purchasing a new furnace. Looking forward to their insulation of the new air conditioning unit in spring.
H
7 years ago
We are very pleased with the furnace and with the installers who were personable, informative, knowledgeable, and efficient during the installation. They also went above and beyond what we were expecting. We would not hesitate to recommend Fox & Sons to anyone.
Response from E. L. Fox & Sons Plumbing & Heating Ltd.
Fox & Sons are very happy to know that we were able to provide you with the best service possible! We really appreciate customers just like you Howard!
G
7 years ago
Very Pleased with the Service
E.L. Fox and Sons recently installed a furnace in our home and to say that we were pleased is an understatement. The team installing the furnace were very professional and went well beyond what I expected them to do.
Response from E. L. Fox & Sons Plumbing & Heating Ltd.
Thank you for your review Gary! We are happy that you will be kept warm during this chilly weather!
P
8 years ago
Furnance and AC Installation
A HUGE thank you to Justin and the crew who installed our new Furnace and AC. Our old furnace died, and I emailed three companies for a quote....Justin called me the evening he received my email and was here first thing in the morning. My husband was away and Justin helped me select the best system for our home. He was honest, professional and such a pleasure to deal with......the choice was easy for me....Fox and Sons all the way!! Install crew worked hard all day to ensure I had heat before they left. Thank you Justin for a great job😊😊
Response from E. L. Fox & Sons Plumbing & Heating Ltd.
Hi Patrice. Thank you for your review and we are so happy that Justin helped you immediately. We strive to exceed our customers expectations! Thank you for choosing Fox & Sons.
L
8 years ago
wonderful company--they go above and beyond any expectations you may have;;Ted Fox is your guy///
Ted Fox; came over to give us a quote on a new furnace -air cond-and gas fire place--He was very prompt -friendly- and was not going to be happy until we were Happy with the job his company did for us..He was Fair;his men hard working-Could not have picked a better company - then Fox/ and Sons---Extremely Happy...would highly Recommend this company---
J
8 years ago
Great Service
Our call was answered immediately by a Customer Service Rep. Michael, their service manager, called back in a timely fashion & came by to our address the next day. Their installation team was very professional & our new air conditioner & furnace was installed in 1 day including the removal of the old units. It was a pleasure doing business with them & would highly recommend them. Regards,
J
8 years ago
Excellent service and advice
Thanks Fox and Sons, I'm thrilled with the work you did in a time crunch. Excellent customer care and a thorough job done all around. Chris and Brian were awesome!
P
8 years ago
Knowlegeable, Quality Service, Very Professional
We purchased a replacement furnace and an air cleaner for our home. Fox and Sons were very knowlegeable and came up with a great solution to our concerns about vent placement, return air flow, and air cleaning - not always easy in an older home such as ours. Their installation team was very professional and did a superior job.
A
8 years ago
The two guys that came to install the hose bib at my place did a great job - and give an EXCELLENT first impression of Fox! Professional, courteous and offering to look at the rest of the plumbing in the house, and being completely honest about advising what's next. I do have another project soon - just haven't decided when I'll do it, but I talked with them and what it would cost roughly. And kudos for taking on the apprentice student...it's refreshing to see young people wanting to stay and pursue trades in Okanagan. Speaking with my Chamber of Commerce hat on, we need that so badly here! Very happy to have water access at the side of my house now! Andrew Laird President Imagine Words and Music
L
8 years ago
Impressed with this family-run business
The Film Factory New Media Creative House recently produced some videos for Fox and Sons and it was a fantastic experience. The production ran smoothly because the family-based team works well together. We were very impressed by the good relationship that the owner clearly has with his employees, and we would recommend Fox and Sons to anyone. We look forward to working with them again.